Nabaiji BD Privacy Policy – Our Commitment to Protecting Your Personal Information

Nabaiji BD is a trusted online betting and gaming platform in Bangladesh. We believe that every user's personal privacy is a fundamental right. That's why protecting your data is one of our highest priorities at Nabaiji BD.

This Privacy Policy explains what information Nabaiji BD collects, how it is used, who it is shared with, and what steps we take to keep your data safe. We are committed to presenting all of this to you with complete transparency.

Nabaiji BD's privacy policy has been developed in accordance with applicable laws in Bangladesh and international data protection standards. By registering on our platform or using any of our services, this privacy policy automatically applies to you.

Nabaiji BD collects two types of information from users — information you provide directly, and information collected automatically. Each category is explained in detail below.

Information Provided Directly by You

When you register on Nabaiji BD, verify your account, or get in touch with us, you provide the following information:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address
• National ID or passport number (for verification purposes)
• Payment method details (bKash, Nagad number, etc.)
• Username & Password

Automatically Collected Information

Some information is collected automatically while you use Nabaiji BD:

• IP Address & Device Information
• Browser type and language settings
• Platform activity logs (login times, betting history)
• Cookies & Tracking Data
• Location data (only with your permission)

Nabaiji BD uses the information we collect solely for specific, legitimate purposes. We never use your data for unsolicited or unnecessary activities. The main purposes for which your data is used on Nabaiji BD are outlined below.

Account Management

Your information is used to create, manage, and secure your account. It is essential for login verification, password resets, and detecting suspicious activity.

Payment Processing

Payment information is used to process all financial transactions, including deposits and withdrawals. It is also required to comply with our Anti-Money Laundering (AML) policy.

Customer Support

Our support team uses your account information to quickly resolve any complaints, questions, or issues you raise.

• To improve the platform's services and features.
• To deliver a personalized experience.
• To send relevant promotions and offers (only with your consent).
• To prevent fraud and illegal activity.
• To comply with legal and regulatory obligations.
• To ensure responsible gaming.

Nabaiji BD never sells your personal information to third parties. However, limited data may be shared in certain specific circumstances, as detailed below.

Service Partners

Nabaiji BD works with a number of trusted third parties who help operate specific services on our platform. These partners include payment processors, IT infrastructure providers, and customer service software vendors. They are permitted to use only the minimum data necessary for their specific role and are bound to uphold our privacy standards.

Legal Obligations

Information may be disclosed in response to lawful requests from government authorities under Bangladeshi or international law. Sharing data in matters related to anti-money laundering, counter-terrorism financing, or other serious legal obligations is a legal requirement.

• Information may be disclosed in response to a legal order or court directive.
• Information may be shared to assist with fraud investigations.
• If Nabaiji BD's business operations change, your data may be transferred to a new operator.
• You will be informed to the greatest extent possible before any sharing takes place.

Nabaiji BD's website uses cookies and similar technologies to enhance and personalize your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security — the platform cannot function properly without these.
• Functional Cookies: Helps remember your preferences such as language and theme.
• Analytics Cookies: Used to analyze platform usage and improve our services.
• Marketing Cookies: Used to show relevant ads (only with your consent).

Cookie Controls

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.

Nabaiji BD uses industry-leading technology and practices to protect your data. Our security measures are continuously updated to keep your information safe from the latest threats.

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall: An advanced firewall system prevents unauthorized access.
• Two-Step Verification: Two-factor authentication is available for account login.
• Security Audits: Regular third-party security audits are conducted.
• Auto Logout: Inactive sessions are automatically terminated.
• Encrypted Storage: Stored data is also kept in encrypted form.
• Access Control: Only authorized personnel can access the information they need.

Nabaiji BD believes every user should have full control over their own data. That's why we provide you with the following rights.

• Right of Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: Under certain conditions, you may request the deletion of your personal data.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.
• Data Portability: You may request a copy of your information in a readable, accessible format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw your consent to data use at any time.

To exercise these rights, please contact our support team. We will process your request within 30 business days. Please note that certain information may need to be retained for a specific period due to legal obligations.

Nabaiji BD retains your information only for as long as necessary. Once the retention period ends, data is securely deleted or anonymized.

Even after account closure, certain information may be retained for a defined period due to legal obligations. Once that period expires, the data is permanently deleted.

Nabaiji BD strictly prohibits anyone under 18 from using the platform. We never knowingly collect information from minors. Age is verified at registration, and additional verification may be requested in cases of suspected underage use.

• Date of birth is verified at the time of registration.
• Proof of age is collected as part of the KYC process.
• Any account found to belong to a minor will be closed immediately.
• Any collected data will be deleted immediately.

Nabaiji BD reserves the right to update or modify this privacy policy as needed. Changes may be driven by new legal requirements, technological updates, or an expansion of our services.

• For significant changes, advance notice will be provided via your registered email or through the platform.
• The date of any changes will always be noted at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend visiting this page regularly to stay up to date with the latest privacy policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the Nabaiji BD support team. We treat all privacy-related matters with the utmost seriousness.

• Get direct support via live chat.
• Request to view, correct, or delete your data.
• Submit a privacy-related complaint.
• Opt out of marketing communications.

Our support team is available 24/7 in Bengali. For more information, visit our FAQ Page View or Terms & Conditions Read.